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ANTI-SPAM POLICY



What is spam?


In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.  


SMS Chatbot has a zero-tolerance spam policy. 


Automated spam filtering


SMS Chatbot  messaging systems automatically scan all incoming texts and other messages, and filter-out messages that appear to be spam.  


Problems with spam filtering


No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by SMS ChatBot systems.  


If you believe this has happened to a message you have sent, please advise the message recipient by another means.


You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.



Receipt of unwanted messages from SMS ChatBot.


In the unlikely event that you receive any message from SMS ChatBot  or sent using SMS ChatBot systems that may be considered to be spam, please contact SMS ChatBot using the details below and the matter will be investigated.


Changes to this anti-spam policy


SMS ChatBot may amend this anti-spam policy at any time by publishing a new version on this website.